Top 15 Interesting Chatbot Ideas for Businesses in 2024

This template allows you to create a restaurant table reservation with limited seats. During the demonstrations, the virtual assistant did not identify itself and instead appeared to deceive the human at the end of the line. However, in the blogpost, the company indicated that might change.

Using AI-enabled software, restaurants can track staffing and sales data to determine any trends or patterns in busy times (and less busy times). Then, they can staff the restaurant appropriately for the traffic and sales that are expected during each shift. Splitting the check and paying from tableside tablets—or even their own devices. More and more guests are embracing self-service technology in a variety of ways—and from all kinds of restaurants, from fast food to sit-down dining. Missed phone calls can have a disastrous effect on a restaurant business.

You’ll soon be able to search in Bing Chat and ask for photos or videos of objects, animals, places, and much more. Microsoft is also expanding its Bing Image Creator to more than 100 languages, so you can easily use Bing Chat to create images. However, they can’t always get one because they don’t know how to handle the reservation process. Restaurant owners have different ways of dealing with reservations. From the onstage demonstrations, it seemed like a significant upgrade from the automated phone systems most people have interacted with. The natural interaction is enabled by advancements in automatic speech recognition, text-to-speech synthesis and an understanding of how humans pace their conversations.

Myriah looks at the caller ID, ignores the call, and resumes her dance. To successfully manage the development of an MVP, a competent project manager must leverage various tools to streamline processes, foster collaboration, and ensure the project’s success. To get access to this template, you need to create a ChatBot account.

Q: Is Auto-Pilot Mode accessible to all users?

When the salon picks up the phone, a female computer-generated voice says she’s calling to arrange a haircut for “a client” on 3 May. The salon employee says “give me one second”, to which the robot replies “mmm-hmm” – a response that triggered a wave of laughter in the 7,000-strong audience. Let us show you how we’re helping restaurants with customized voice AI solutions. Requests for refills, condiments, and side orders can be handled more efficiently—and delivered sooner—with a voice-enabled menu board on each table.

• And if a customer case requires a human touch, your chatbot informs customers what the easiest way to contact your team is.
• It then relays this knowledge directly to employees via their headsets as part of a fluid two-way conversation, with the system able to answer any question (and follow-up questions).
• To make your own restaurant chatbot for FAQs, go onto your platform and use the FAQ bot for Restaurant and customize it to your business.
• The best way for restaurant owners to solve this problem is by implementing an online booking system for restaurants that efficiently handles all aspects of the reservation process.

There are two options for this task—you can use the template FAQ for Online Stores or you can add one from scratch. First of all, go to your Facebook business page and click on the Meta Business Suite panel on the left. Yet there’s nothing to stop AI from using accessible information to create an “Eric Ripert” recipe. Recipes, restaurant concepts, plating, wine lists and menus can’t be copyrighted. To use the slots, click on Customize button in the upper right corner of Make Booking node, set the Slots switch to On, and then click Apply.

Give your guests the freedom to order more without feeling rushed, and reduce the health risks of communal touch screens with voice-enabled kiosks. See SoundHound’s real-time multimodal interface which integrates voice, visuals, and touch–naturally. Deliver fast, reliable, and more convenient dining experiences while increasing operational efficiencies and reducing staff dependencies. Given the current trends that intensified during the pandemic and after the excellent craze for AI, there will be only more customers who require support in the future.

What is Google Duplex?

Additionally, the suggestive mode assists staff in promptly responding to unique requests, such as dietary restrictions or special arrangements. A local healthcare clinic can utilize Conversation AI in suggestive mode to streamline appointment bookings. When patients inquire about service details or available appointment slots, the AI responds promptly with relevant information and suggests appropriate responses. This improves response time and enhances the patient experience.

Then, use the chatbot builder and choose the FAQ for Online Store template. You can trust SoundHound’s nearly 20 years of experience in artificial intelligence to deliver fast, accurate, and more natural conversational experiences. We power millions of integrations, from our Chat AI app, to millions of automobiles, and a fast-growing network of restaurants, chatbot restaurant reservation and other businesses. Smart Answering also uses the latest generative AI technology that allows businesses to quickly build customized voice assistants that can accurately answer virtually any question your customers may ask. With Smart Ordering, we will ingest your entire menu and you can customize your greetings and goodbyes to suit your brand.

All these examples show the intention of the user to book a table. By looking at these examples, we can easily say that the user wants to book a table. If there is a dialog skill linked to the assistant then we don’t need to change anything but in our case, there is an action skill linked to the assistant & we want to link the dialog skill. Personalised customer experience (CX) is the process of tailoring the customer experience to the individual needs and preferences of each customer. This can be done through a variety of channels, including website personalisation, email marketing, and in-store interactions. In case there is no table available at the restaurant you choose, the OpenTable plugin will immediately recommend some others which are more suitable for your needs.

They allow you to stay connected with your audience 24/7, build stronger relationships, and automate your social media marketing efforts. A real estate chatbot handles inquiries about selling, buying, and renting properties. It’s a virtual assistant answering questions about the whole process, giving updates, scheduling meetings, and collecting prospects. Busy, hungry customers calling ahead for take-out or to ask questions rarely have the patience to be put on hold.

The suggestions appear as options, allowing users to either send the AI-suggested message as is, customize it before sending it, or dismiss the suggestion. To get one of these chatbots, check with your educational institution if they offer this service. Also, check out ChatGPT-4 which has been shown to simplify complex topics and teach children simple math equations. And if you want to create a bot for your private financial institution, you can go to Kasisto, request a demo, and get their help in setting your chatbots up. This company is one of the best for financial chatbots out there.

Artificial Intelligence

It got them from the vast online stores of information, but that information was originally created by people. Regardless of reports about McDonald’s launching its first all-automated location and Wendy’s drive-thrus manned by AI chatbot, many dining chefs aren’t worrying about job loss. The tech entrepreneur Nikhil Abraham, founder of the culinary AI startup CloudChef, wants to monetize Michelin-starred recipes through AI. Chefs from all over the world can submit recipes to the platform that can be duplicated in restaurant kitchens anywhere in the world, then be made available for pick-up or delivery within hours. Current “chef creators” include Thomas Zacharias from Bombay Canteen; Srijith Gopinathan of the Michelin two-star restaurant Ettan in Palo Alto, California; and the Bengali food historian and chef Pritha Sen. It’s time-consuming work to pay such attention to detail, and early advocates of artificial intelligence (AI) say that software could automize the most tedious parts of the job.

When asked whether he was a robot, the caller immediately replied, “No, I’m not a robot,” and laughed. Slots provide a structured format through which you can ask for and save multiple pieces of information from a user within a single node. They are most useful when you have a specific task in mind and need key pieces of information from the user before you can perform it. To build a dialog, click on the “dialog” in the skill menu and you will get the following image. After that, type the name of the intent “ make_booking” and then click on the create intent.

Let’s look at one of the best medical chatbots available out there—Babylon Health. And these advantages are most likely the reason why the healthcare chatbots market size is projected to reach $942M by 2030, growing from $194M in 2021. It’s worth noting that over 43% of banking clients prefer to solve their issues through a chatbot.

Google later released a video demonstrating how users could tell Google Assistant to set up a restaurant reservation. In the clip, after a call is placed, Assistant sends a notification letting the user know that a reservation is booked. Use Slang to book more reservations,
increase customer satisfaction, and improve your operations. Before Slang.ai 80% of calls would go unanswered because staff was too busy. Shorter front desk queues during peak times increase guest satisfaction. Reducing repetitive tasks and improving efficiency are also some of the many benefits of check-in automation.

This collaboration aims to make it easier to discover new eateries while also keeping things interesting for OpenTable consumers. Before spreading to more people, the integration will be gradually rolled out to ChatGPT Plus customers. Users can ask ChatGPT things like where to get a specific cuisine, what kind of ambiance to have for a special event, or even a restaurant with outdoor seating. It depends on the amount of customization you plan to put into your chatbot. Convert parts of your chatbot flow into reusable blocks & reduce development time by over 90%. Engage users in multimedia conversations with GIFs, images, videos or even documents.

AI Inventory Management Technology

They help us shop, answer our queries, and conveniently provide customers with relevant information. They are okay with being served by a chatbot as long as it answers their questions in real time and helps them solve their problem quickly. The company additionally provides businesses with insights into their incoming phone call patterns. By analyzing data about customer inquiries, businesses can find the best opportunities to re-engage with customers and entice them to spend more. Once your chatbot script is created, you are ready to build your bot sequences.

The suggestive mode allows staff to quickly respond to queries and provide personalized assistance. To boost the guest journey across all funnel stages, you can rely on chatbots to proactively engage clients. They’re great for upselling and personalized recommendations, which are known to increase the average spend and improve guest retention. Automating is just one of many ways to improve front desk operations. Supported by a hotel chatbot, your front desk can focus on providing the best experience while guests can receive the information they need. Healthcare chatbots interact with patients, send email reminders about appointments, and analyze results.

When customers inquire about table availability, the AI provides time slots and directs them to a booking link. The auto-pilot mode ensures a prompt and streamlined reservation process. With Conversation AI in auto-pilot mode, a local healthcare clinic can automate responses to inbound messages, guiding patients toward booking appointments. The AI provides available timings, guides patients in selecting a slot, and sends them a booking link.

HighLevel Support Portal

You might be familiar with those pop-ups that try to make you feel really bad for not accepting an offer, that might be the right option for your brand. After the conversation is over, take advantage of your visitors’ attention by adding in a personal touch. A simple “thank you” or wishing them well, will only add to their positive experience. In recent years, the restaurant industry has been changing rapidly, particularly when it comes to technology. As technology of all kinds becomes a more integral part of running a restaurant, AI is emerging as an area of restaurant technology with virtually limitless potential.

It can help identify promotions that might help you upsell guests. All you need is the right automated marketing tools (which are included in every Popmenu package). One area of restaurant operations where AI can have a major impact is by integrating inventory and purchasing systems with your point of sale (POS systems). AI-enabled software can track historical inventory and purchasing data, looking for trends and making real-time recommendations for how many ingredients and supplies to buy.

Every month, Call Screen helps save more than 2 million minutes on the phone. And now with Hold for Me, Duplex is powering Google Assistant to wait on hold for you and let you know when someone is on the line. Today, during our Search On event, we shared an update on how Duplex and Google Assistant are helping people in their everyday lives.

They can also provide text-to-speech support or alternative means of communication for people with disabilities or those who require particular accommodations. With 24/7 availability, you can ensure guests are getting assistance or information when they need it, even if it’s outside regular business hours. You can also cut back on the number of staff and let a chatbot provide information and handle requests. Timely responses are crucial when it comes to guest satisfaction. These are the chatbots you can add to your social media platforms, including Facebook and Instagram.

Watson Assistant is a service hosted on the IBM cloud for building chatbots which allows you to build a chatbot without any explicit programming. AI can be used to automate mundane tasks such as inventory management, scheduling, and employee performance tracking. This allows restaurants to focus their resources on more important tasks, such as creating new menu items and improving customer service. AI can be applied in the restaurant business to help eateries personalize the customer experience and enhance operations. AI works by ingesting data from its surroundings, such as consumer preferences, order history, and feedback. It then employs this information to generate forecasts and suggestions.

It can be dangerous for the users as the technology needs to be impeccable and advice always accurate. In fact, research shows that immediate response is very important for about 82% of shoppers when contacting a business with a sales or marketing question. Moreover, over 89% of buyers are more likely to purchase from a brand again if they have a positive customer service experience.

From microwave ovens and drive-thrus in the 1940s to point of sale systems in the 1970s, restaurateurs have been leveraging technology for decades to help their businesses run smoother and faster. In a recent study, Slang.ai says it saved 648 hours of phone time for a six-restaurant group while successfully managing reservations and orders. You can foun additiona information about ai customer service and artificial intelligence and NLP. Slang.ai has already gained a foothold among the restaurant and hospitality industries.

No need to decide between taking a phone order and serving the guest in front of you. SoundHound’s voice assistant for restaurants answers every call on the first ring and can complete transactions without putting callers on hold. Impress your guests with accurate details about your hotel using our booking chatbot. From hotel location to amenities, deals, and packages, it provides compelling information that sparks their interest and encourages direct bookings with your hotel.

This is not a bot (but you can easily add one) but it does allow folks to direct message you! Now replace our Facebook page name after the “ / ” with your company — it’ll work for you too. The best news, by using a Chatbot program like Chatfuel or ManyChat, you can build out Facebook Messenger chatbots to help qualify your leads and pass them along the chatbot journey to a live agent.

If you are new to ChatBot, you can make use of a free 14-day trial. Google’s CEO, Sundar Pichai, demonstrated the capability on stage at the Shoreline Amphitheater during the company’s annual developer conference, I/O. He played a recording of Google Assistant calling and interacting with someone at a hair salon to make an appointment. In another example, Shake Shack used an AI algorithm called Giuseppe to decide which new plant-based items to add to its menu. This is a great example of how restaurant AI and humans can work together to delight diners.

And before you say that technology can’t replace teachers and shouldn’t try to do so, you’re right. The role of AI in education is to assist teachers—bots aren’t a replacement for them. Asking customers for feedback has never been easier, even if you’re a startup.

And studies show that about 75% of buyers prefer to shop in their language. On top of that, over 90% of shoppers say that immediate response is crucial when they have a customer support question. And considering that about 77% of a company’s ROI comes from segmented communication, it’s important that your business targets the right clients. Chatbots can take care of all of these and ensure high consumer satisfaction with your store at the end of their customer journey. Yes, our platform can handle a large volume of calls simultaneously so your customers never have to wait. You simply set up call forwarding which can be done on your phone provider’s website.

Others wonder if it will erode time-honed traditions in kitchens and dining rooms. So when considering the question of how AI might affect haute cuisine, it depends on who you ask. Save time when building Facebook Messenger and Website bots with Botmakers templates. EZee’s software is easy to generate reports, rates in daily uses and eZee’s customer service is awesome and very fast in implementation.